Privacy Policy

Last Updated: September 17, 2026

britishhongkong.com uses personal information to operate the store, process orders, deliver purchases, provide support, prevent fraud, and comply with United States law. By using the website, you agree to this Privacy Policy.

Information collected

• Name, email, telephone number, billing address, and shipping address
• Order details, transaction references, purchase history, and tax records
• Account details and saved preferences
• Support messages, return requests, reviews, surveys, and newsletter choices
• IP address, device, browser, operating system, referring page, approximate location, website activity, cookie identifiers, and technical logs

Third-party payment processors receive complete card and banking credentials. We do not store complete payment credentials on our servers. We retain limited transaction identifiers for order verification, refunds, accounting, fraud prevention, and dispute resolution.

Use of information

• Authorize payments, confirm orders, calculate U.S. sales tax, and issue refunds
• Pack, ship, track, and deliver purchases inside the United States
• Handle customer support, returns, exchanges, and damage claims
• Detect fraud and protect checkout and customer accounts
• Maintain tax, accounting, dispute, and legal records
• Improve inventory, product pages, navigation, and service
• Send permitted marketing and honor opt-out requests

Cookies and analytics

Cookies and similar technologies maintain carts, remember preferences, authenticate sessions, measure traffic, detect fraud, and evaluate advertising. Blocking required cookies prevents cart, checkout, and account functions from operating correctly.

Information sharing

Information is shared only as required with ecommerce hosting, payment, fraud-prevention, warehouse, carrier, support, email, analytics, advertising, tax, legal, and accounting providers. We disclose information when required by U.S. law or to protect legal rights. We do not sell personal information for money.

Marketing

Promotional email is sent only after you subscribe or as otherwise permitted by law. Unsubscribe using the link in the email or by writing support@britishhongkong.com. Transactional messages about orders, payments, shipping, returns, security, and policy updates continue after a marketing opt-out.

Security and retention

We use commercially reasonable safeguards, including encrypted checkout, access controls, and fraud monitoring. No online transmission is completely secure. We keep records for as long as needed for fulfillment, tax, accounting, fraud prevention, legal claims, and customer service, then delete or de-identify them when no longer required.

U.S. and California privacy rights

Depending on your U.S. state, you may request access, correction, deletion, a copy of personal information, or an opt-out of certain advertising-related sharing. California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of sale or sharing of personal information. We do not sell personal information as “sale” is defined by California law.

Submit a privacy request to support@britishhongkong.com. We verify identity before completing certain requests and respond within the time required by applicable U.S. law.

Children

This website is for adults. We do not knowingly collect personal information from children under 13. If you believe a child provided information, email us so we can delete it.

International visitors

We fulfill and process orders in the United States. Information submitted from outside the United States is transferred to and processed in the United States, where privacy laws may differ from those in your country.

Policy updates

Changes take effect when posted on this page with an updated date. Continued use of the website after the update constitutes acceptance of the revised policy.

Contact information

britishhongkong
Email: support@britishhongkong.com
Website: britishhongkong.com
1741 W Taylor St
Clarksville, AR 72830
United States